CHRT HOLDINGS LLC ("CHRT Holdings," "we," "us," or "our") is committed to protecting the privacy and security of your personal and business information. As an operator of telephone answering services, message services, telephone call forwarding, voice mailbox services, wakeup call services, and local call centers; customer service call centers, online customer service centers, telephone call centers, telemarketing bureaus, telemarketing and telephone solicitation services on a contract or fee basis, and floral wire services; private mail centers, private mailbox rental centers, mailbox rental and parcel mailing services (including those combined with other office support); blueprinting services, copy centers, copy shops, and document copying services; and business service centers providing a range of office support services, we handle a wide range of information — much of it confidential — and we take our responsibility to protect that information seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.chrtho.shop, use our services, or otherwise interact with us.
We are headquartered at 1309 Coffeen Ave Ste 8147, Sheridan, WY 82801, United States. Our business is built on trust: clients entrust us with their calls, messages, mail, parcels, documents, customer lists, and campaign data. We honor that trust by maintaining rigorous confidentiality and data protection practices and being transparent about how we handle information.
This policy applies to all visitors, clients, prospective clients, mailbox renters, and other individuals who interact with us through our website or services. By accessing our website or engaging our services, you consent to the practices described in this Privacy Policy. We encourage you to read this policy carefully.
If you do not agree with the terms of this Privacy Policy, you should not access our website or use our services. This policy may be updated from time to time, and any changes will be posted on this page with an updated effective date.
We collect several categories of information depending on how you interact with us:
When you contact us through our website, request a quote, rent a mailbox, or engage our services, we may collect personal information that you voluntarily provide, including your full name, email address, phone number, company or organization name, mailing address, and any message content you choose to share with us.
When you visit our website, we automatically collect certain technical information about your device and browsing activity, including your IP address, browser type and version, operating system, referring URL, pages visited, and approximate geographic location based on your IP address. This information is collected through cookies, server logs, and similar technologies.
When you engage our services, we collect information necessary to perform the work. The scope depends on the service involved:
We may receive information about you from third-party sources, such as client-provided customer lists for call center or telemarketing work, telecommunications providers, or shipping carriers. We only use information obtained from third parties in accordance with applicable privacy laws and the terms of our engagement.
We use the information we collect for legitimate business purposes:
We do not sell your personal information to third parties. We may share your information under the conditions described in Section 5.
For individuals located in the EEA, UK, or other jurisdictions subject to GDPR, we process personal information based on the following legal grounds:
You have the right to withdraw consent at any time without affecting the lawfulness of prior processing.
We may share your information with third parties in specific circumstances. We do not sell your personal information to any third party.
We engage trusted third-party providers for web hosting, email delivery, telecommunications infrastructure, analytics, and payment processing. These providers access your information only as necessary and are contractually obligated to protect it.
When we perform answering, call center, or telemarketing services on your behalf, we act on your instructions. Message delivery, call transfers, and customer communications made per your directions are not considered unauthorized disclosures.
Call content, voicemail, and messages transit telecommunications carriers as necessary to provide services. Mail and parcel information is shared with carriers as necessary to process shipments.
We may disclose your information when required by law, court order, or government regulation, or when we believe in good faith that disclosure is necessary to protect rights, safety, or to respond to a legal request.
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction with notice where applicable.
We may share your information with third parties when you provide explicit consent to do so.
When information is no longer needed, we securely delete or destroy it, including physical destruction of document copies where appropriate.
We implement technical, administrative, and physical security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction. Our measures include encryption of data in transit using TLS/SSL, access controls based on need-to-know, secure storage of physical mail and documents, employee confidentiality agreements and security training, and incident response procedures.
For sensitive materials — such as call recordings, client customer lists, mailbox contents, and documents provided for copying — we apply additional safeguards including role-based access and engagement-specific confidentiality controls.
While we strive to protect your information, no method of transmission or storage is completely secure. We will notify affected individuals and authorities of breaches as required by law.
If you are located in the EEA or UK, you have the right to access, rectify, erase, restrict, or object to processing of your personal information, the right to data portability, and the right to withdraw consent at any time.
If you are a resident of California or other U.S. states with privacy laws, you may have the right to know what personal information is collected, request deletion, opt out of sale or sharing, and not be discriminated against for exercising your rights.
To exercise any of these rights, please contact us at support@chrtho.shop or +1 667 772 3897. We will respond within 30 days or as required by law. Note that information we process on behalf of clients (e.g., call recordings, customer lists) is handled per the client's instructions and the service agreement.
Our website uses cookies and similar technologies to enhance your experience and analyze traffic:
You can manage cookies through your browser settings. Disabling cookies may affect website functionality. You can also opt out through the Global Privacy Control (GPC) signal.
CHRT HOLDINGS LLC is based in the United States, and we process and store information in the United States. If you access our website or services from outside the United States, your information may be transferred to and processed in the United States. For transfers subject to data transfer regulations, we rely on appropriate safeguards such as Standard Contractual Clauses.
Our website may contain links to third-party websites or services not owned or controlled by us. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.
Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child, we will delete it promptly. Please contact us if you believe this has occurred.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date and provide notice where appropriate. Your continued use of our website or services after changes constitutes acceptance of the updated practices.
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us:
CHRT HOLDINGS LLC
1309 Coffeen Ave Ste 8147
Sheridan, WY 82801
United States
Email: support@chrtho.shop
Phone: +1 667 772 3897
If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.